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CUToday
cutoday.info > Fresh-Today > Banking-Credit-Card-Firms-Draw-Six-Times-More-Complaints-Than-Other-Financial-Sectors

Banking, Credit Card Firms Draw Six Times More Complaints Than Other Financial Sectors

1+ day, 1+ hour ago   (186+ words) LONDON--Banking and credit card companies receive six times as many complaints as the average across other financial-services sectors, according to a new analysis by Huntswood, a ResultsCX company. Organizations in the banking and credit card sector handled an average…...

CUToday
cutoday.info > Fresh-Today > X9-Launches-Industry-Forum-To-Combat-Payment-Fraud

X9 Launches Industry Forum To Combat Payment Fraud

1+ day, 1+ hour ago   (196+ words) cutoday.info ANNAPOLIS, Md.— The Accredited Standards Committee X9 has launched an industry forum focused on identifying ways to reduce fraud across payment types and networks Participation in the X9 Payment Fraud Forum is open to anyone in financial services, and…...

CUToday
cutoday.info > site > layout > set > print > Fresh-Today > Trump-Again-Calls-for-Credit-Card-Swipe-Fee-Reform

Trump Again Calls for Credit Card Swipe Fee Reform

4+ day, 44+ min ago   (480+ words) WASHINGTON—President Donald Trump renewed his call for credit card swipe fee reform Wednesday evening, saying during the Republican midterm convention in Dallas that reducing the fees would save families money. “We will cut out-of-control credit card swipe fees, saving…...

CUToday
cutoday.info > Fresh-Today > Agentic-AI-Could-Force-FIs-To-Rethink-KYC-GlobalData-Says

Agentic AI Could Force FIs To Rethink KYC, GlobalData Says

6+ day, 22+ hour ago   (358+ words) CU Today LONDON—The growing use of autonomous AI agents in financial services could force banks to rethink traditional Know Your Customer requirements as consumers increasingly allow technology to make payments, move money and manage accounts on their behalf,…...

CUToday
cutoday.info > Fresh-Today > Northwest-FCU-Partners-With-InvestiFi-To-Add-Digital-Investing

Northwest FCU Partners With InvestiFi To Add Digital Investing

1+ week, 4+ day ago   (299+ words) CU Today HERNDON, Va.—Northwest Federal Credit Union has partnered with InvestiFi to offer investing services directly through its online and mobile banking platforms to more than 280,000 members nationwide.Members will be able to use self-directed securities investing…...

CUToday
cutoday.info > THE-feature > Subscription-Banking-Gains-Traction-But-Will-Credit-Unions-Buy-In

Subscription Banking Gains Traction, But Will Credit Unions Buy In?

1+ week, 4+ day ago   (618+ words) DALLAS— As banks and fintechs race to turn financial services into subscription businesses, promising everything from premium checking and insurance discounts to travel perks and buy-now-pay-later benefits for a monthly fee, Brian Scott sees a fundamental question many institutions have…...

CUToday
cutoday.info > THE-feature > Fraud-Prevention-Is-Becoming-A-Growth-Strategy-As-Card-Issuers-Prepare-For-AI-Commerce

Fraud Prevention Is Becoming A Growth Strategy As Card Issuers Prepare For AI Commerce

1+ week, 6+ day ago   (271+ words) NEW YORK--Fraud prevention is undergoing a fundamental shift at U.S. card issuers: What was traditionally viewed as a cost center is increasingly being treated as a way to keep cardholders, build trust and ultimately generate more revenue from those relationships....

CUToday
cutoday.info > Fresh-Today > Instant-Payments-Surge-But-Smaller-Credit-Unions-Are-Falling-Behind

Instant Payments Surge, But Smaller Credit Unions Are Falling Behind

2+ week, 1+ day ago   (197+ words) NEW YORK--Financial institutions are rapidly embracing instant business-to-business payments, but smaller banks and credit unions are significantly behind their largest competitors, according to new research from PYMNTS Intelligence and The Clearing House. Just 58% of institutions with less than $5 billion…...

CUToday
cutoday.info > Fresh-Today > Wells-Fargo-Conduent-Settle-New-Mexico-Debit-Card-Fraud-Case

Wells Fargo, Conduent Settle New Mexico Debit Card Fraud Case

2+ week, 5+ day ago   (263+ words) CUToday ALBUQUERQUE, N.M.—Wells Fargo and government-services contractor Conduent have reached settlements with two New Mexico residents who accused the companies of improperly refusing to reimburse thousands of dollars stolen from state-issued prepaid debit cards, bringing an end to…...

CUToday
cutoday.info > site > Fresh-Today > Crypto-Card-Spending-Tops-1-Billion-As-Stablecoins-Gain-Ground

Crypto Card Spending Tops $1 Billion As Stablecoins Gain Ground

2+ week, 6+ day ago   (274+ words) CUToday NEW YORK — Cryptocurrency card spending has more than tripled over the past year, topping $1 billion in July as stablecoins increasingly move beyond investment and cross-border transfers into everyday purchases, according to CoinDesk Crypto card spending reached $1.04 billion…...