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Digital Insurance

The latest news and analysis for digital insurance technology professionals, covering P&C, life/health, workers' comp and reinsurance.

  • 32articles · 30d
  • 2+ day agolatest article
  • Aug 14, 2026earliest in window
  • 91%with images
  • 336avg words
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  • Finance & Business 31
  • Economy, Business & Finance 30
  • Finance 24
  • Business & Industrial 7
  • Disaster, Accident & Emergency Incident 1
  • Education & Jobs 1
  • Education 1
  • News 1

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News

Digital Insurance
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How Employers finds new business from within ChatGPT

2+ day, 10+ hour ago   (763+ words) At a time when many companies worry about AI disintermediating their customer relationships or eliminating roles, Employers decided to lean into the trend and see what it could accomplish by embedding within OpenAI's ChatGPT. The workers' comp specialist launched a…...

Digital Insurance
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Where insurance professionals lose trust in AI: SAS

2+ day, 18+ hour ago   (329+ words) Insurers are deploying AI across the business, but adoption brings a new set of risks alongside the promise of greater efficiency. As AI systems become more autonomous, insurers must balance speed and scale with accuracy, oversight and accountability. According to…...

Digital Insurance
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Microbusinesses challenge insurers to rethink cyber insurance

2+ day, 19+ hour ago   (567+ words) A platform-powered wave of entrepreneurship has driven a rise in microbusinesses. Today, nearly 30 million US businesses operate without employees while generating trillions in economic activity each year. But there's a tradeoff. The tools helping to enable microbusinesses to flourish can…...

Digital Insurance
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Cyber insurance: Rising AI risk opens a growth opportunity

3+ day, 19+ hour ago   (272+ words) Cyber policies must keep pace with a surge in incidents fueled by AI — the technology was a factor in a quarter of cyber breaches in the first half of 2026, according to Swiss Re, which estimates that 40% of large firms are…...

Digital Insurance
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Insurers can't trust AI unless they can also defend it

4+ day, 18+ hour ago   (282+ words) The big question around AI in insurance is not whether to adopt it, but how to adopt it safely and securely. It's not enough to simply trust that your AI tools work properly; you have to be able to prove…...

Digital Insurance
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Insurtechs' biggest mistake: Leading with a product, not a problem

1+ week, 1+ day ago   (243+ words) Insurtechs can make a variety of mistakes. Among the biggest ones are not considering the history of the industry, as well as leading with technology first instead of a true solution to a potential client's problem, according to insurtech executives....

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40% of large firms underinsured amid cybercrime surge

1+ week, 2+ day ago   (420+ words) AI is lowering the cost and complexity of launching cyber incidents — enabling scammers to commit breaches at unprecedented speed and amplifying the need for proper insurance. One in four cyber breaches were AI-enabled in the first half of 2026, driving up…...

Digital Insurance
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Building security awareness increases risk resilience

1+ week, 4+ day ago   (468+ words) Leadership changes happen everywhere. Scenarios can differ, but it might result in a strategic pause. Stakeholders wait to see what happens next. But risk management can't afford such a pause. Distraction creates the conditions attackers look for. During any transition,…...

Digital Insurance
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Zurich, Chubb, Prudential, New York Life score points in AI survey

1+ week, 5+ day ago   (255+ words) Zurich, Chubb, Prudential and New York Life moved up the most in rankings of insurers' AI maturity by Evident, a data as a service (DaaS) business and benchmarking platform. The Evident AI Index, first issued last year, assesses 30 insurers' performance…...

Digital Insurance
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Stay customer focused: HappyRobot, CEO and co-founder

1+ week, 5+ day ago   (427+ words) Pablo Palafox, CEO and co-founder of HappyRobot, teamed up with his brother Javi Palafox, co-founder, and a friend Luis Paarup to apply voice AI to operational challenges. The first use case was helping logistics teams manage calls required for tracking…...