2+ day, 23+ hour ago   (329+ words) Insurers are deploying AI across the business, but adoption brings a new set of risks alongside the promise of greater efficiency. As AI systems become more autonomous, insurers must balance speed and scale with accuracy, oversight and accountability. According to…...

4+ day, 23+ hour ago   (282+ words) The big question around AI in insurance is not whether to adopt it, but how to adopt it safely and securely. It's not enough to simply trust that your AI tools work properly; you have to be able to prove…...

1+ week, 5+ day ago   (255+ words) Zurich, Chubb, Prudential and New York Life moved up the most in rankings of insurers' AI maturity by Evident, a data as a service (DaaS) business and benchmarking platform. The Evident AI Index, first issued last year, assesses 30 insurers' performance…...

1+ week, 5+ day ago   (313+ words) For independent insurance agents, the technology used to connect agencies and carriers can have a direct impact on efficiency. Manual data entry, fragmented workflows and slow submission processes can create friction for agents. According to a new Ivans report on…...

2+ week, 4+ day ago   (543+ words) Improving the broker experience has traditionally been seen as a distribution challenge. Recently, technological advances such as AI-powered submissions, digital brokerages and faster online quoting have dominated the discussion. And while those innovations matter, they only tell part of the…...

2+ week, 6+ day ago   (528+ words) American Growth Insurance (AGI) developed an AI-powered brokerage platform that can adjust to clients' evolving risk tolerances, review their risk transfer protocols and find cross-selling opportunities. The platform, which it designed in-house, has been operating for about two months, with…...

3+ week, 1+ day ago   (799+ words) Insurance companies are embedding AI more and more into everyday workflows. Across multiple earnings presentations and discussions about second-quarter results, insurers consistently discussed how AI technology is delivering on productivity and efficiency gains, such as in processing claims and insurance…...

3+ week, 4+ day ago   (218+ words) The study found that overall satisfaction with commercial insurers rose 15 points, to 713, on a 1,000-point scale. JD Power attributes this increase largely to improved digital channels that allow customers to more easily manage their insurance policies. As a category, digital…...