6+ hour, 4+ min ago   (1773+ words) Enterprise AI is entering a more demanding phase. After a year of experimentation and proof-of-concept deployments, large businesses are asking a crucial question: what measurable value can AI deliver at scale? The conversation is moving from experimentation to return on…...

1+ week, 1+ day ago   (1336+ words) India’s most advanced artificial intelligence users are moving quickly from prompts and copilots to agents and redesigned workflows. The organisations around them now have to keep pace. The result needs careful interpretation. Microsoft surveyed 20,000 full-time employed or self-employed knowledge workers…...

1+ week, 3+ day ago   (644+ words) Genesys is stepping up its push into agentic artificial intelligence (AI), as enterprises move from experimenting with AI to deploying systems that can coordinate actions across customer service operations. At its Xperience 2026 event in Las Vegas, the company said Genesys…...

2+ week, 1+ day ago   (1327+ words) The first phase of enterprise AI was relatively easy to understand. Pick a model. Identify a use case. Build a pilot. Demonstrate that generative AI can summarise a document, assist a developer, answer an employee query or predict what might…...

2+ week, 5+ day ago   (451+ words) Cognizant has been named a Leader across four major analyst assessments for Global Capability Center (GCC) services, with ISG, NelsonHall, HFS Research and Avasant recognizing its capabilities across GCC design, setup, scaling, optimization and transformation. The four assessments include the…...

3+ week, 4+ day ago   (1548+ words) Indian enterprises are no longer debating whether to invest in the cloud and artificial intelligence (AI). The bigger concern is whether their existing technology and business foundations are ready to support AI at scale. NTT DATA’s 2026 Cloud-led Innovation in the…...