Glossary
Appraisal clause
A policy condition that lets either side demand a neutral panel to set the dollar amount of a loss when you and the insurer cannot agree on its value.
Also called: appraisal provision, appraisal process, invoking appraisal
The appraisal clause gives either you or the insurer a way to settle a disagreement over the amount of a loss without going to court. Under the standard ISO homeowners form, one side makes a written demand. Each side then names a competent, impartial appraiser within 20 days, and the two appraisers choose an umpire. If they cannot agree on one within 15 days, a judge of a court of record in the state where the home is located picks. If the appraisers agree on the amount, that is the award. If not, they submit their differences to the umpire, and agreement by any two of the three sets the amount. Each side pays its own appraiser and shares other costs.
Appraisal decides how much, not whether. Questions about coverage, such as whether a leak was sudden or an exclusion applies, are generally for the insurer or a court, although states differ on how far appraisers may go on causation.
The award is usually binding, so read your policy and any state amendatory endorsement before demanding it. Invoking appraisal does not automatically stop the clock on the suit limitation clause in every state. Consider a public adjuster or an attorney first; the guide on settling a claim value dispute covers when appraisal helps and when it does not.
Last reviewed October 10, 2026